Contact Us & FAQ

Contact Us & FAQ

Contact Us & FAQ

For all enquiries, please send an email to child-conference@nus.edu.sg.

For all enquiries, please send an email to child-conference@nus.edu.sg.

For all enquiries, please send an email to child-conference@nus.edu.sg.

Conference Venue

Conference Venue

Conference Venue

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Orchard Hotel Singapore

442 Orchard Rd, Singapore 238879

Orchard Hotel Singapore 

442 Orchard Rd, Singapore 238879

Orchard Hotel Singapore 

442 Orchard Rd, Singapore 238879

Combining cosmopolitan elegance and superior comfort, Orchard Hotel Singapore enjoys a premier address right in the heart of Singapore. Steps away from the Orchard MRT Station, UNESCO-listed Botanic Gardens, and world-class shopping and entertainment options, the hotel connects you to the best that the city has to offer. Orchard Hotel is fully Wi-Fi equipped, providing modern conveniences that complement the warm Orchard hospitality and choice offerings for business and leisure travellers. Located on level 17, experience the Premier Club Lounge that affords exclusivity and a host of privileges for a heightened stay experience.

Combining cosmopolitan elegance and superior comfort, Orchard Hotel Singapore enjoys a premier address right in the heart of Singapore. Steps away from the Orchard MRT Station, UNESCO-listed Botanic Gardens, and world-class shopping and entertainment options, the hotel connects you to the best that the city has to offer. Orchard Hotel is fully Wi-Fi equipped, providing modern conveniences that complement the warm Orchard hospitality and choice offerings for business and leisure travellers. Located on level 17, experience the Premier Club Lounge that affords exclusivity and a host of privileges for a heightened stay experience.

Combining cosmopolitan elegance and superior comfort, Orchard Hotel Singapore enjoys a premier address right in the heart of Singapore. Steps away from the Orchard MRT Station, UNESCO-listed Botanic Gardens, and world-class shopping and entertainment options, the hotel connects you to the best that the city has to offer. Orchard Hotel is fully Wi-Fi equipped, providing modern conveniences that complement the warm Orchard hospitality and choice offerings for business and leisure travellers. Located on level 17, experience the Premier Club Lounge that affords exclusivity and a host of privileges for a heightened stay experience.

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For all guestroom booking enquiries, please contact Ms Priska Ang at priska.ang@millenniumhotels.com.


For all guestroom booking enquiries, please contact Ms Priska Ang at priska.ang@millenniumhotels.com.


For all guestroom booking enquiries, please contact Ms Priska Ang at priska.ang@millenniumhotels.com.


Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

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Where can I find out more about the Centre for Holistic Initiatives for Learning and Development (CHILD)?

Where can I find out more about the Centre for Holistic Initiatives for Learning and Development (CHILD)?

Where can I find out more about the Centre for Holistic Initiatives for Learning and Development (CHILD)?

You can check out CHILD's official website here for more information.

You can check out CHILD's official website here for more information.

You can check out CHILD's official website here for more information.

Can I cancel or send a substitution to take my place after registering for the Conference?

Can I cancel or send a substitution to take my place after registering for the Conference?

Can I cancel or send a substitution to take my place after registering for the Conference?

Request for cancellations or substitutions must be made via email to child-conference@nus.edu.sg.

All substitutions and cancellations must be received in writing.


Cancellation of registration must be made before 25 January 2025, 11:59pm (GMT+8) for a full refund of conference fees. Any cancellations made thereafter are non-refundable. The Conference Organiser reserves the right to reject any cancellation of registration, at its own discretion.


If the cancellation is made by the above-mentioned notification date, your full registration fees will be refunded, less a SGD 90 processing fee. Any additional bank or other Stripe charges related to the cancellation are to be borne entirely by the registrant.


Strictly no refund of fee will be entertained for 'No Show' cases.


The Conference Organiser reserves the right to stop registration before the closing date in the event of a full house. In the event of a full house, the organiser will contact unsuccessful delegates to arrange for a refund of any registration fees that may have been paid.

Request for cancellations or substitutions must be made via email to child-conference@nus.edu.sg.

All substitutions and cancellations must be received in writing.


Cancellation of registration must be made before 25 January 2025, 11:59pm (GMT+8) for a full refund of conference fees. Any cancellations made thereafter are non-refundable. The Conference Organiser reserves the right to reject any cancellation of registration, at its own discretion.


If the cancellation is made by the above-mentioned notification date, your full registration fees will be refunded, less a SGD 90 processing fee. Any additional bank or other Stripe charges related to the cancellation are to be borne entirely by the registrant.


Strictly no refund of fee will be entertained for 'No Show' cases.


The Conference Organiser reserves the right to stop registration before the closing date in the event of a full house. In the event of a full house, the organiser will contact unsuccessful delegates to arrange for a refund of any registration fees that may have been paid.

Request for cancellations or substitutions must be made via email to child-conference@nus.edu.sg.

All substitutions and cancellations must be received in writing.


Cancellation of registration must be made before 25 January 2025, 11:59pm (GMT+8) for a full refund of conference fees. Any cancellations made thereafter are non-refundable. The Conference Organiser reserves the right to reject any cancellation of registration, at its own discretion.


If the cancellation is made by the above-mentioned notification date, your full registration fees will be refunded, less a SGD 90 processing fee. Any additional bank or other Stripe charges related to the cancellation are to be borne entirely by the registrant.


Strictly no refund of fee will be entertained for 'No Show' cases.


The Conference Organiser reserves the right to stop registration before the closing date in the event of a full house. In the event of a full house, the organiser will contact unsuccessful delegates to arrange for a refund of any registration fees that may have been paid.

How do I get to the venue?

How do I get to the venue?

How do I get to the venue?

Situated along Singapore’s busiest shopping street, Orchard Road, Orchard Hotel Singapore is a 10-minute walk from Orchard MRT Station (NS22/TE22).


Orchard Hotel Singapore is also a 1-minute walk away from Delfi Orchard Bus Stop (09169) serving buses 7, 36, 77, 105, 106,111, 123, 132, 174 and 502.

Situated along Singapore’s busiest shopping street, Orchard Road, Orchard Hotel Singapore is a 10-minute walk from Orchard MRT Station (NS22/TE22).


Orchard Hotel Singapore is also a 1-minute walk away from Delfi Orchard Bus Stop (09169) serving buses 7, 36, 77, 105, 106,111, 123, 132, 174 and 502.

Situated along Singapore’s busiest shopping street, Orchard Road, Orchard Hotel Singapore is a 10-minute walk from Orchard MRT Station (NS22/TE22).


Orchard Hotel Singapore is also a 1-minute walk away from Delfi Orchard Bus Stop (09169) serving buses 7, 36, 77, 105, 106,111, 123, 132, 174 and 502.

What is the dress code for the conference?

What is the dress code for the conference?

What is the dress code for the conference?

The dress code is business or smart casual attire.

The dress code is business or smart casual attire.

The dress code is business or smart casual attire.

I am eligible for the NCSS Professional Capability Grant (PCG) – Local Training Grant. Why isn’t the discount reflected on the payment page?

I am eligible for the NCSS Professional Capability Grant (PCG) – Local Training Grant. Why isn’t the discount reflected on the payment page?

I am eligible for the NCSS Professional Capability Grant (PCG) – Local Training Grant. Why isn’t the discount reflected on the payment page?

Full payment should be made first. After which, NCSS member Social Service Agencies (SSAs) and/or MSF-funded agencies have to submit funding application directly to NCSS via OurSG Grants portal. The outcome of the application will be given to directly to NCSS member Social Service Agencies (SSAs) and/or MSF-funded agencies and claims to be submitted afterwards. Enquiries on the process should be made directly to PCG_Enquiries@ncss.gov.sg, with reference to the CHILD Conference 2025 website.

Full payment should be made first. After which, NCSS member Social Service Agencies (SSAs) and/or MSF-funded agencies have to submit funding application directly to NCSS via OurSG Grants portal. The outcome of the application will be given to directly to NCSS member Social Service Agencies (SSAs) and/or MSF-funded agencies and claims to be submitted afterwards. Enquiries on the process should be made directly to PCG_Enquiries@ncss.gov.sg, with reference to the CHILD Conference 2025 website.

Full payment should be made first. After which, NCSS member Social Service Agencies (SSAs) and/or MSF-funded agencies have to submit funding application directly to NCSS via OurSG Grants portal. The outcome of the application will be given to directly to NCSS member Social Service Agencies (SSAs) and/or MSF-funded agencies and claims to be submitted afterwards. Enquiries on the process should be made directly to PCG_Enquiries@ncss.gov.sg, with reference to the CHILD Conference 2025 website.